Last Updated: January 8, 2026

Privacy Policy

Your privacy and data security are fundamental to our commitment of delivering Your Tech Partner. This policy explains how we collect, use, protect, and respect your personal information.

ISO Certified

Quality Management Standards

HTTPS Encrypted

Secure Data Transmission

GST Compliant

Indian Tax Regulations

WCAG 2.1 AA

Accessibility Standards

Information We Collect

We collect information that you provide directly to us and information automatically collected when you use our services.

Personal Information

  • Contact Details: Name, email address, phone number, company name, and job title when you submit inquiry forms or contact us
  • Project Information: Business requirements, technical specifications, and project details shared during consultations
  • Communication Records: Messages, emails, and chat conversations including WhatsApp Business API communications
  • Payment Information: Billing address and GST details (payment processing handled by secure third-party providers)

Automatically Collected Information

  • Usage Data: Pages visited, time spent, navigation patterns, and interaction with website features
  • Device Information: Browser type, operating system, device identifiers, and screen resolution
  • Location Data: IP address, geographic location (city/region level), and timezone information
  • Cookies & Tracking: Session cookies, analytics cookies, and preference cookies (with your consent)

How We Use Your Information

We use collected information to provide, maintain, and improve our services while respecting your privacy.

Service Delivery

  • Respond to inquiries and consultation requests
  • Provide project quotes and proposals
  • Deliver software development services
  • Manage client projects and communications
  • Process payments and invoicing

Communication

  • Send project updates and notifications
  • Provide technical support and assistance
  • Share relevant industry insights and resources
  • Send marketing communications (with consent)
  • Conduct satisfaction surveys and feedback

Improvement & Analytics

  • Analyze website usage and performance
  • Improve user experience and functionality
  • Develop new features and services
  • Conduct market research and analysis
  • Measure marketing campaign effectiveness

Legal & Security

  • Comply with legal obligations and regulations
  • Protect against fraud and security threats
  • Enforce terms of service and agreements
  • Resolve disputes and legal claims
  • Maintain business records and documentation

WhatsApp Business API Integration

We use WhatsApp Business API to provide convenient communication channels while ensuring compliance and data protection.

Opt-In Mechanism

Before initiating WhatsApp communication, we obtain your explicit consent through:

  • Clear consent checkboxes on contact forms indicating WhatsApp communication preference
  • Voluntary initiation of conversation by clicking WhatsApp buttons on our website
  • Documented consent records maintained for compliance verification

Data Handling

  • WhatsApp messages are end-to-end encrypted by WhatsApp's security infrastructure
  • We store conversation metadata for service quality and support purposes
  • Phone numbers are securely stored and never shared with third parties without consent
  • You can opt-out of WhatsApp communications at any time by messaging "STOP"

Important Notice

WhatsApp Business API communications are subject to WhatsApp's own privacy policy and terms of service. We recommend reviewing WhatsApp's privacy practices at whatsapp.com/legal/privacy-policy

Security Measures

We implement industry-standard security practices to protect your personal information from unauthorized access, disclosure, or misuse.

Technical Safeguards

  • HTTPS encryption for all data transmission
  • Secure socket layer (SSL) certificates
  • Encrypted database storage
  • Regular security audits and penetration testing
  • Firewall protection and intrusion detection

Access Controls

  • Role-based access control systems
  • Multi-factor authentication for team members
  • Limited data access on need-to-know basis
  • Regular access reviews and audits
  • Immediate access revocation upon termination

Data Protection

  • Regular automated backups
  • Disaster recovery procedures
  • Data minimization practices
  • Secure data disposal protocols
  • Anonymization of analytics data

Organizational Measures

  • Employee privacy training programs
  • Confidentiality agreements with staff
  • Incident response procedures
  • Third-party vendor security assessments
  • Compliance monitoring and reporting

Cookie Policy

We use cookies and similar tracking technologies to enhance your browsing experience and analyze website usage.

Essential Cookies

Required for website functionality and security. Cannot be disabled.

  • Session management
  • Security features
  • Form submissions

Analytics Cookies

Help us understand how visitors interact with our website.

  • Google Analytics
  • Page view tracking
  • User behavior analysis

Preference Cookies

Remember your settings and preferences for better experience.

  • Language preferences
  • Display settings
  • Cookie consent

Managing Cookies

You can control and manage cookies through your browser settings. Please note that disabling certain cookies may impact website functionality.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy.

Retention Periods

  • Active Clients: Duration of business relationship plus 7 years for legal compliance
  • Inquiries: 2 years from last contact or until you request deletion
  • Marketing Data: Until you unsubscribe or request removal
  • Analytics Data: 26 months (Google Analytics default)

Deletion Process

  • Automated deletion after retention period expires
  • Secure deletion methods preventing data recovery
  • Backup data removed within 90 days of deletion
  • Legal hold exceptions for ongoing disputes or investigations

Your Privacy Rights

You have specific rights regarding your personal information under Indian data protection laws and international standards.

Right to Access

Request a copy of the personal information we hold about you, including how we use it and who we share it with.

Right to Rectification

Request correction of inaccurate or incomplete personal information we hold about you.

Right to Erasure

Request deletion of your personal information when it's no longer necessary for the purposes we collected it.

Right to Restrict Processing

Request limitation of how we use your personal information in certain circumstances.

Right to Data Portability

Receive your personal information in a structured, commonly used format and transmit it to another organization.

Right to Object

Object to processing of your personal information for direct marketing or legitimate interests.

Right to Withdraw Consent

Withdraw your consent for data processing at any time where we rely on consent as legal basis.

Right to Lodge Complaint

File a complaint with relevant data protection authorities if you believe your rights have been violated.

How to Exercise Your Rights

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within 30 days.

Third-Party Services

We work with trusted third-party service providers to deliver our services effectively.

Analytics & Performance

  • Google Analytics: Website usage analysis and performance monitoring
  • Google Tag Manager: Tag and tracking code management

Communication

  • WhatsApp Business API: Customer communication and support
  • Email Service Providers: Transactional and marketing emails

Infrastructure

  • Cloud Hosting: Secure server infrastructure and data storage
  • CDN Services: Content delivery and performance optimization

Payment Processing

  • Payment Gateways: Secure payment processing (PCI DSS compliant)
  • Invoicing Systems: Billing and financial record management

Third-Party Privacy Policies

These third-party services have their own privacy policies. We encourage you to review them to understand how they handle your data. We carefully vet all service providers to ensure they meet our security and privacy standards.

International Data Transfers

Your information may be transferred to and processed in countries other than India.

When we transfer your personal information internationally, we ensure appropriate safeguards are in place:

  • Standard Contractual Clauses: We use EU-approved standard contractual clauses for transfers to countries without adequate data protection laws
  • Adequacy Decisions: We transfer data to countries recognized as providing adequate protection by Indian authorities
  • Vendor Agreements: All international service providers must comply with our data protection requirements
  • Data Localization: Primary data storage remains within India wherever possible

Children's Privacy

Our services are designed for business professionals and are not intended for children under 18 years of age.

We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

Upon verification, we will promptly delete such information from our systems and take appropriate measures to prevent future collection.

Policy Updates

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements.

Notification Process

  • Material changes will be prominently posted on our website
  • Email notification sent to registered users for significant updates
  • 30-day notice period before changes take effect
  • Previous versions archived and available upon request

Last Updated: January 8, 2026

By continuing to use our services after policy updates, you acknowledge and accept the revised terms. If you disagree with changes, please discontinue use and contact us to delete your information.